Privacy Policy
Introduction
Succenza is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make a purchase. By using our website, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
Personal Information: When you make a purchase or attempt to make a purchase through our website, we collect certain personal information from you, including but not limited to your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device Information: We automatically collect certain information about your device when you visit our website. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and information about how you interact with the site.
Order Information: When you make or attempt to make a purchase through the site, we collect information related to your order. This includes details about the products you are purchasing, the date and time of your order, and any special instructions you may provide.
Payment Information: We collect payment information in order to process your transactions. This includes your credit card number, billing address, and any other payment details required to complete the purchase. We do not store your credit card information; it is securely processed by our payment provider.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
Order Processing: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
Communication: To contact you with information about your order, respond to your inquiries, and provide customer support.
Personalization: To personalize your experience on our website by showing you products and offers that are relevant to you.
Marketing: To send you marketing communications, such as newsletters, special offers, and updates, if you have opted in to receive them.
Improvement: To improve our website, products, and services based on your usage and feedback.
Security: To protect our website, prevent fraud, and ensure that our terms of service are enforced.
3. Sharing Your Information
Succenza does not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties for the following purposes:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
Succenza takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information, including encryption, access controls, and secure storage. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Rectification: Request that we correct or update any inaccurate or incomplete personal information.
Erasure: Request that we delete your personal information, subject to certain exceptions.
Restriction: Request that we restrict the processing of your personal information in certain circumstances.
Objection: Object to the processing of your personal information in certain circumstances.
Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at support@succenza.com. We will respond to your request within a reasonable timeframe.
6. Cookies
Our website uses cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to our Cookie Policy for detailed information about how we use cookies.
7. Changes to This Privacy Policy
Succenza may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.